Feature Stories

  • Web Site Rebuild

    CRDAMC Public Web Site Finishing a Complete Rebuild.


    The CRDAMC Public Internet Website went through some major changes over the past year. Changes and improvements were made to educate patients, improve patient experiences, and to offer patients alternative methods to submit complements and complaints.
    Access to Care Standards are now posted on our Home Page, giving beneficiaries clear instructions and recommendations for...

    Click to learn more...

  • Army Birthday Cake Cutting

    COL Roger Gallup and CSM Roger Velarde carry on the tradition of cutting the Army Birthday cake with the units oldest soldier, COL Sonja Thompson and the units youngest soldier, PFC Kirk Delk.


    Photos of the Ceremony...

  • Topping Out Ceremony

    CRDAMC Replacement Topping Out Ceremony photos added to our New Medical Center Web Pages.

    Topping Out Ceremony was held on May 14, 2013

    View the Topping Out Photos....

  • Doctor checking man's blood pressure

    Regular check–ups essential for men's health

    Did you know that June is Men's Health Month? If you are a male, you have most likely seen a doctor out of necessity, but when confronted with specific questions about men's health you may have some shortcomings.

    Read the rest of the story ...

  • Man wearing ear and eye protection

    Off–the–job summer safety

    How much of the on–the–job safety culture is being incorporated into an employee's home life? The National Safety Council has launched the "Safety Starts with Me" campaign to celebrate National Safety Month, which is in June. It marks the beginning of summer, and summer is a good time to remind employees that safety is 24/7.

    Learn more ...

  • Man in a Yoga class

    Ways to manage stress

    Life today is full of stress. What is stress and how does one manage it? Stress is anything that makes one feel tense, anxious or excited. This includes good things too, like vacations and holidays. Lots of things can cause stress–short suspenses, unrealistic expectations, over–commitment of time or finances, even relationships with other people.

    Learn more ...

  • Army and Navy donate food

    Army teams with Navy — everyone wins

    The Army and the Navy are rivals in football, but when it comes to food safety, both services play on one winning team.
    The U.S. Army Public Health Command's Ship Rider program deploys an Army E–5 or E–6 veterinary food inspection specialist to select Military Sealift Command combat stores.... Learn more ...

  • CRDAMC Soldiers Volunteer

    CRDAMC Soldiers volunteer at their adopted school

    CRDAMC Soldiers gather in front of their adopted school sign at Saegart Elementary in Killeen. Eighteen CRDAMC Soldiers assisted in the school's annual Field Day activities for a total of over 100 volunteer hours at the school on Friday, May 17th.

  • woman using a computer

    Secure Messaging brings convenience to patients, providers.

    Beneficiaries of Carl R. Darnall Army Medical Center are now able to communicate online with their primary care provider through secure messaging. This capability will, for the first time, provide patients the ability to communicate directly with their provider and care teams and allow care teams a two–way flow of communication with individual patients or groups of patients. The U.S. Army Medical Command is implementing the use of... Read the rest of the story ...

  • Research Study Details

    Needed: Research Participants with high blood cholesterol levels for research study at CRDAMC.

    The Center for Nutrition Research, U.S. Military-Baylor University Masters Program in Nutrition at the Army Medical Department Center and School is looking to help soldiers in remote areas access nutrition education to combat heart disease with a study titled "Effectiveness of a Web–Based Nutrition Education Program in Reducing Coronary Artery Disease Risk Factors among Military Beneficiaries" ("Defend Your Heart" Study). More information or to Volunteer ...

  • Nurses Week

    CRDAMC celebrates progress during Nurse's Week

    March 6 - 10 marked the 150th anniversary of Nurses' Week and Carl R. Darnall Army Medical Center proudly applauds its nurses for their dedication to service and compassionate patient care.
    The American Nurses Association (ANA) has established this year’s theme as 'Delivering Quality and Innovation in Patient Care'.
    The basis of Nurses Week is to celebrate the accomplishment of nurses throughout the year. It is based around the birthday of the founder of modern nursing, Florence Nightingale... Details...

  • American Red Cross

    The Fort Hood American Red Cross announces they are accepting applications for the 2013 Summer Youth Program.

    The Red Cross has long been committed to developing youth volunteers and involving them in meaningful ways. The first recorded involvement of young people with the Red Cross was in providing assistance to victims of the Ohio–Mississippi Floods in 1884. Later, in 1917, the Red Cross formally established a Youth Services Agenda. The resulting Junior Red Cross grew to involve 20 million youth active in a variety of services. Today, 17 percent of American Red Cross volunteers are aged 18 or younger. A growing number of Red Cross offices are expanding youth involvement initiatives....
    Learn more...

  • Dollar with bandage

    Army Medical Command implements new debt management system

    As of Jan. 30, 2013, at the direction of the U.S. Army Medical Command Chief of Staff, patient medical bills less than $100,000 and more than 90 days past due will be transferred to the U.S. Treasury Department for collection.
    To avoid bills being transferred to the US Treasury, patients with a balance due should contact the hospital's Treasury Office to make payment arrangements. Patients unable to pay the balance in full may request a repayment schedule...
    More information...

  • 365 Days of CRDAMC Compassionate Care

    365 Days of CRDAMC Compassionate Care

    CRDAMC Welcomes everyone to read our newest page "365 Days of CRDAMC Compassionate Care" to see what our Patients are saying about our Providers, Departments, Clinics and Services through APLSS, ICE and Tell Us About Your Care Comments...

    Read what our Patients are saying about us...

  • AER Campaign

    Please Support the 2013 Army Emergency Relief (AER) Campaign

    The AER Program plays a unique and important role in helping the Army "Take Care of Its Own." The AER office provides emergency financial assistance to Soldiers... More information...

  • Photo of the New CRDAMC January 2013

    New CRDAMC News for Winter and Spring 2013

    Meet the Health Facility Planning Agency Staff (HFPA), Fun Facts about the Construction, What is the Status?, and more!

      •  Read the Newsletter

      •  Learn More about the New Medical Center

  • Wash Your Hands

    Handwashing: The “do–it–yourself” vaccine

    Handwashing with soap is an affordable “do–it–yourself” vaccine that effectively prevents disease. The U.S. Centers for Disease Control and Prevention has estimated that proper handwashing could eliminate half of all cases of food–borne diseases. Scientific research shows that handwashing with soap prevents disease in a more straightforward and cost–effective way than any single vaccine or medical treatment.....

    Details...

  • Schedule Your Next Appointment Online

    Scheduling your CRDAMC Appointments Online is Fast and Easy through TRICARE On-Line!

    TRICARE On-Line (TOL) allows beneficiaries twenty four hours a day access to schedule appointments within Primary Care and Self-Referral Clinics at CRDAMC. TOL users can receive appointment reminders through email and mobile phone text messages. First time users can be registered in less than five minutes.
    More Information...

  • CRDAMC Crest
    Dear Darnall

     Over the past several months Carl R. Darnall Army Medical Center
     leadership, providers and administrative staff have committed
     themselves to improving patients’ experiences at every clinic and...
      •  October 26 and November 9 Questions & Answers
      •  Write to Dear Darnall...

Patient Education Videos

Access To Care

Scheduling Medical Appointments

To schedule a medical appointment within the Carl R. Darnall Army Medical Center system of health, please call the Appointment Line at 254-288-8888 or toll free 800-305-6421 between the hours of 7 a.m. – 4 p.m., Monday through Friday (closed on Federal Holidays).

Did you know that Darnall Health Care System offers a Nurse Advice Line? By calling (254) 553-3695 you can address any medical question 24 hours a day, seven days a week for yourself or a loved one and receive advice on what to do. No question is too small or large. They can provide self care advice, help determine whether you need an appointment or recommend emergency room care. Give them a call at (254) 553-3695 and let them help you with your medical concerns.

You may also schedule appointments online at www.tricareonline.comoffsite link in new window. Beneficiaries may access TRICARE On Line with a DFAS MyPay PIN, Common Access Card or by creating a Department of Defense Self Service account. Registration is quick and easy!

Access To Care (ATC) Options, Standards and Definitions:

Emergency Care: Beneficiaries seeking emergency care should proceed to the nearest emergency room or call 911 (or other local emergency assistance number) for immediate medical attention.

Urgent (Acute) Care (e.g. ear ache, high fever):
ATC Standard – 24 hours
Beneficiaries seeking urgent care may schedule an appointment with their Primary Care Manager or Primary Care Manager Team. If appointments are not available, beneficiaries will be seen by an Urgent Care Team Member in the Emergency Department. For concerns that occur over the weekend, CRDAMC offers a Weekend Acute Care Clinic within Thomas Moore Health Clinic on Saturday, Sunday and Federal Holidays from 8 - 10 a.m. and 1 - 3 p.m. by walk–in only. The Weekend Acute Care Clinic is open to beneficiaries enrolled to the Department of Community and Family Medicine, and Pediatrics Clinic.

Routine Care (e.g. follow–up care, allergies, disease management):
ATC Standard – 7 calendar days

Wellness and Health Promotion Services (e.g. physical exams, well women exam):
ATC Standard – 28 calendar days

Referrals for Specialty Care Services:
ATC Standard – 28 calendar days

Tell Us About Your Care

CRDAMC Crest  Interactive Customer Evaluation (ICE) Logo   Army Provider Level Satisfaction Survey (APLSS)   TRICARE Logo

Carl R. Darnall Army Medical Center's Mission and Vision

Mission

The Carl R. Darnall System of Health provides evidenced–based, patient and family–centered care to Warriors, Veterans, and Family Members. We sustain a resilient community capable of supporting the Army Force Generation Cycle and Warriors as they transition to Veteran status. We maintain a collaborative partnership with the community and strive to lead the healthcare industry in patient satisfaction, quality, innovative research and Graduate Medical Education as we train the next generation of healthcare leaders–all while placing the needs of the patient first and remaining the Department of Defense System of Health and employer of choice.

Vision

Be the premier System of Health in America, singularly focused on honoring our Servicemembers, Veterans and Family Members with compassionate, world–class healthcare, by consistently bringing value and inspiring trust–one patient at a time.

"Our commitment to you is compassionate, world–class healthcare...one patient at a time. From the staff of Carl R. Darnall Army Medical Center"

Social Media

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Opening 2015

Construction photo January 2013

Our Latest Video

Warrior Care Month

Patient Comments

See what our patients are saying:

CRDAMC – Amy Beaubien, Occupational Therapy
APLSS comment: As of June 14, 2013
"Ms. Beaubien has gone above and beyond any expectation I have had in dealing with my injury. Very few providers would have taken the time or shown genuine concern and professionalism in dealing with patients. Ms. Beaubien is a rarity in her chosen field of work, and she is without a doubt a direct reflection on the quality of staff Darnall hospital puts into its ranks. There would not be another individual or occupational therapy staff that I would put as much faith in as I have this one."
CRDAMC – Zaal Paymaster, FMRC
APLSS comment: As of June 14, 2013
"I came in for food poisoning, it was embarrassing to have to explain to him my symptoms, but he handled it with excellent professionalism and I did not feel uncomfortable at all. Even explained to me what was happening to me and the course of treatment, I was very impressed – it was my first visit to sick call in my Army career."
CRDAMC – Shankar Bhat, Pediatrics
APLSS comment: As of June 14, 2013
"Friendly staff; appointment was on schedule and there was little to no waiting; the assistant was very social and full of energy, which made the experience for me and my son great; Overall great appointment."
CRDAMC – Juan Briones
APLSS comment: As of June 14, 2013
"Dr. Briones was very courteous and helpful. He was patient and was not rushing through like normal military doctors. He also did not keep his head buried in the computer while I was talking to him, another problem with most military doctors. He acted like he genuinely cared about my problem. Very professional."
CRDAMC – Nicole Brooks, FMRC
APLSS comment: As of June 14, 2013
"Dr. Brooks was great. She was very caring and provided support during a Well Woman exam. I dread pap smears because they are painful, and when I shared this information with Dr. Brooks she made sure to use the smallest equipment to perform the procedure. I had the best experience possible with her. In addition, she personally called me with the results of my exam."
CRDAMC – Monyette Childs, Ophthalmologist
APLSS comment: As of June 14, 2013
"Dr. Childs is the best doctor I have ever seen in my 51 years. She is competent, confident, effective and personable. Darnall Army Medical Center, the U.S. Army and especially her patients are very fortunate to have her. She is an outstanding doctor."
CRDAMC – Rachel Sherburne, Physical Therapy
APLSS comment: As of June 14, 2013
"Ms. Sherburne was the ultimate professional. She made the visits interesting by keeping the workouts, and therapy challenging. She listened to my concerns and made my goals a priority as we went through the sessions. I would recommend this provider to any Soldier or civilian who may need this type of physical therapy. Overall, I was most impressed with her example of what Care and Concern means; she demonstrated both in word and in deeds. She was awesome, and my injury feels so much better now, considering how bad it was when I started working with her. The whole team worked well together."
CRDAMC – Arlene Stoddard, Behavioral Health
APLSS comment: As of June 14, 2013
"Ms. Stoddard is a great counselor and helps my husband and me a great deal through some very rough times. I would recommend her to anyone. A great person who listens and provides great advice and assistance."
CRDAMC – Pathom Thavaradhara, Pulmonary
APLSS comment: As of June 14, 2013
"My visit with Pathom Thavaradhara was exceptional. Never before have I been to a doctor, dentist, or other health care provider that had the care, bedside manner, and overall competence of Pathom Thavaradhara."
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page last modified on: 6/18/2013


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