Feature Stories

  • Wayfinding Guide

    Wayfinding Guide 1

  • Wayfinding Guide

    Wayfinding Guide 2

  • Laboratory Hours and Specimen Drop-Off

    Laboratory Hours and Specimen Drop-Off

  • CRDAMC After Hours Clinic

    After Hours Clinic

Patient Education Videos

Access To Care

Scheduling Medical Appointments

To schedule a medical appointment within the Carl R. Darnall Army Medical Center system of health, please call the Appointment Line at 254-288-8888 or toll free 800-305-6421 between the hours of 7 a.m. – 4 p.m., Monday through Friday (closed on Federal Holidays).

Did you know that Darnall Health Care System offers a Nurse Advice Line? By calling 1-800-TRICARE (874-2273); Option 1, you can address any medical question 24 hours a day, seven days a week for yourself or a loved one and receive advice on what to do. No question is too small or large. They can provide self care advice, help determine whether you need an appointment or recommend emergency room care. Give them a call at 1-800-TRICARE (874-2273); Option 1 and let them help you with your medical concerns.

You may also schedule appointments online at www.tricareonline.comoffsite link in new window. Beneficiaries may access TRICARE On Line with a DFAS MyPay PIN, Common Access Card or by creating a Department of Defense Self Service account. Registration is quick and easy!

Access To Care (ATC) Options, Standards and Definitions:

Emergency Care: Beneficiaries seeking emergency care should proceed to the nearest emergency room or call 911 (or other local emergency assistance number) for immediate medical attention.

Urgent (Acute) Care (e.g. ear ache, high fever):
ATC Standard – 24 hours
Beneficiaries seeking urgent care may schedule an appointment with their Primary Care Manager or Primary Care Manager Team. If appointments are not available, beneficiaries will be seen by an Urgent Care Team Member in the Emergency Department.

Routine Care (e.g. follow–up care, allergies, disease management):
ATC Standard – 7 calendar days

Wellness and Health Promotion Services (e.g. physical exams, well women exam):
ATC Standard – 28 calendar days

Referrals for Specialty Care Services:
ATC Standard – 28 calendar days

Tell Us About Your Care

CRDAMC Crest  Interactive Customer Evaluation (ICE) Logo   Army Provider Level Satisfaction Survey (APLSS)   TRICARE Logo

Carl R. Darnall Army Medical Center's Mission and Vision


Provide our Service Members, Families and Veterans quality, patient–centered care to promote a medically ready force and a healthy, resilient community.


Strengthen the health of The Great Place through trusted "Care and Concern".

Social Media

Follow CRDAMC on:
Follow CRDAMC on Facebook  Follow CRDAMC on Flickr  Follow CRDAMC on Twitter

Now Open

CRDAMCR Construction photo January 2013

Our Latest Video


Patient Comments

See what our patients are saying:

CRDAMC – Pharmacy
ICE comment: January 28, 2015
"The pharmacy staff at Darnall was very professional and the tech was very accommodating and professional with a great attitude. Even though my medication was not on the formulary they made it their point to contact me the same day on both my home and cell phone to tell me that I needed to pick up my prescription and have it filled at a civilian pharmacy. I really appreciate the consideration that I needed my medication in a timely manner. The tech also checked on a medication that was on backlog order and filled that for me as well. This is great service. Thank you for your great customer service."
CRDAMC – Thomas Moore Health Health
ICE comment: February 04, 2015
"My health care provider is Mr. Kure. He is exceptional and the best I've ever had. He is always available, very friendly and knowledgeable. He really cares about his patients and their well-being. I'm so glad that he is my assigned provider. Dealing with tough conditions is hard but knowing that your provider is always there for you doing the best he can to help you, is priceless. I cannot thank him enough. Thank you, Mr. Kure!"
CRDAMC – Medical/Surgical/Pediatrics Unit
ICE comment: February 4, 2015
"This was the best service we've had at Darnall. Actually all our experiences have been good, but this one was great from the beginning doctor in ER to the last discharge nurse. Even the housekeepers were great. Keep up the great work 3 South. Great bedside manner; information thorough and genuine concern."
CRDAMC – Mother Baby Unit
ICE comment: February 05, 2015
"Excellent class! Informative, perfect length! Baby Shaken Class!"
CRDAMC – Family Medicine Residency Center
ICE comment: February 06, 2015
"My experience today was my first time receiving care at CRDAMC. The RNs in FMRC were very nice especially Ms. Seleta McCoy. She went over and above to get me a thumb splint, walked me to Orthopedics and spoke with people to get me to the right place and waited for me to get the splint"
CRDAMC – Same Day Surgery/Surgical Processing
ICE comment: February 09, 2015
"I had an appointment at surgical processing where I was seen by RN CPT Lyons. She provided the best care I have ever received at Darnall. I felt she needed to be recognized for her level of professionalism."

page last modified on: 4/27/2016

Privacy and Security Notice | External Link Disclaimer | This is a Department of Defense Computer System | Contact Webmaster

36065 Santa Fe Avenue Fort Hood, Texas 76544-4752 | Phone: (254) 288-8000 | Today is Friday, May 06, 2016

This website contains official Government information