Services

Mr. Charles Sondgeroth

SFC Anthony Bell
In support of the Army's high operation tempo, the MMC Program was established to help the Army maintain readiness by ensuring wounded, ill and injured Soldiers have the support they need to manage their Medically-Not-Ready Soldiers. MMC staff provide a well-coordinated care experience for Medically Not Ready Soldiers and interact directly with the Soldier, the chain of command and the military treatment facility. We facilitate the medical management processes to help decrease Soldiers recovery time, decrease the length of time the Soldiers cannot perform their duties and decrease the timeline for identifying the Soldiers medical retention determination point.
| Contact the Central Office of the MMC | Hours |
|---|---|
|
Main: (254) 553-7196 |
Monday – Friday: 7:30 a.m. - 4:30 p.m. |
| Address | |
| Bldg. 36010A Hospital's Main Campus |
|
| Military Unit | Nurse Case Manager Contact Number |
|---|---|
| 3 CR 36 ENG 21st CAB |
(254) 338-4884 |
| 11th SIG 89th MP 504 MI |
(254) 251-8724 |
| 1 BCT 2BCT 3 BCT 4BCT HHBN |
(254) 338-6460 |
| 1 ACB 41 FIRES |
(254) 535-4233 |
| 1st Army Div. West/ 13th Sustainment 4th SUS 85th CA |
(254) 553-2300 |

The Medical Management Center (MMC) was established at Fort Hood in July 2011, after a successful pilot program was implemented in 2010. By identifying total medically not ready (MNR) populations, formalizing reporting procedures, and identifying barriers to, as well as, coordinating care within the systems of Soldier care, the MMC has become instrumental in effectively reducing the number of medically not ready Soldiers assigned at Fort Hood. The MMC accomplishes this by providing care coordination personnel to interact directly with the Soldier, the chain of command and the Military Treatment Facility. Ultimately, our goal is to return a maximum number of Soldiers back to the fighting force.
We're the missing link!
Our Nurse Case Managers (NCM) and Care Coordinators (CC) provide critical connections between the Soldier's command and the medical management of Soldiers assigned to Fort Hood's tenant units. We support a population of almost 40,000 Soldiers in 17 Brigades across the Installation. Data is collected, reviewed, and validated from MEDPROS, E-profile, AHLTA, and CHCS to identify Soldiers who are medically not ready, facilitate care coordination, and maximize the Soldier's recovery. Early identification of Soldiers (through comprehensive review of available systems) needing additional support and medical management to ensure they receive appropriate/timely treatment to facilitate healing and recovery, is paramount to how we deliver "Compassionate, World-Class Healthcare—One Patient at a Time."
Leading the way forward!
Best practices have been established by your Fort Hood MMC. We are instrumental to ensuring that all MNR Soldiers are presented at the Brigade and the Division level Profile Review Boards (PRBs) and helping to establish plans of care for those identified. We also support III Corp by reviewing cases being presented at a quarterly corps level PRB. Only the most complicated cases are presented to Fort Hood's senior leadership, making existing barriers to care more transparent and assistance with goals much more achievable. Additionally, MMC leadership acts as the conduit for training at the 1SG and new commander's courses and serves in an advisory role on a daily basis.
Committed to help. Call on us!
The central office of the MMC is on the hospital's main campus, in Building 36010A, at (254) 553-7196. The NCMs are located in this building, yet, they have already established and are maintaining a synergistic relationship with Battalion and Brigade Leadership and Organic Medical staff, Primary Care Providers, and IDES clinic. BCTs have an assigned CC and they are embedded, on site at those Brigades, for greater Soldier accessibility. Please, call on us for assistance at the phone numbers provided above. We are here to help!
Brigade Care Teams (BCTs) consist of trained NCMs whom are aligned with specific Brigades, working with experienced Licensed Vocational Nurses (LVNs), our Care Coordinators (CC), who serve on site. Each unit aligned CC engages daily with Commanders and Soldiers, in concert with unit medical personnel, at Battalion and Brigade level Profile Review Boards (PRBs), and monitoring and guiding the care of Soldiers on temporary profile for less than 180 days or new permanent profile. NCMs are responsible for managing Soldiers: with complicated/complex medical cases; on profile for more than 180 days within the last 365 days; and currently in the IDES process.
page last modified on: 5/7/2013








