Information For Families

Welcome to Carl R. Darnall Army Medical Center!

We encourage you to enroll in TRICARE Prime. TRICARE Prime is the military's health plan for delivering complete, comprehensive health care in military hospitals and clinics for active duty military and their families, eligible retired military and their family members and survivors. By enrolling in TRICARE Prime, you ensure that you and your family will have guaranteed access to expanded, quality health care.

Military hospital and clinics have the best–educated, most professional health care physicians and specialists in the world. Their first priority is a lasting commitment to provide the best health care through continuing education and leading edge technology.

Through Darnall's integrated System of Health, you have access to all the medical and wellness services in our system. Our patients are soldiers, children, spouses, and retirees. In addition to the hospital, we have a system of health clinics.

Family members must either enroll in TRICARE Prime or update current enrollment to receive health care in one of our clinics. You are assigned a Primary Care Manager based on available capacity.

Active duty service members are enrolled in TRICARE Prime when they go through the Copeland Soldier Service Center. Service members are seen in unit–designated health clinics and Troop Medical Clinics.

It is very important that families and service members update information in the Defense Enrollment Eligibility Reporting System (DEERS) database. DEERS determines your eligibility for health care, among other benefits. If information is not current when you seek health care, you may be responsible for some of the cost. You can update DEERS information at the ID card section in the Copeland Soldier Service Center.

Additionally, your information must be current in the hospital's Composite Health Care System database. This is your record of health care. Please update information when you call for appointments through the Patient Appointment System, (254) 288-8888.

General Information Resources

Birth Certificates from the Bell County Websiteoffsite link in new window

Certified Copies of Short Form Birth Certificates are available from Bell County. Prices, details and ordering instructions are on the Bell County Web Page.

DEERS Information

The Defense Enrollment Eligibility Reporting System (DEERS) is a worldwide data base of active duty service members, their family members, and retirees and their family members. DEERS shows eligibility for health care.

Departments, Clinics and Services

Explore Our Services, Clinics and Departments in this alphabetized directory.

Important Telephone Numbers

Directory of helpful phone numbers at Darnall.

Composite Health Care System

The Composite Health Care System (CHCS) is a medical data base for patients using the Military System of Health.

Real Warriorsoffsite link in new window

The Real Warriors Campaign is an initiative launched by the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury (DCoE) to promote the processes of building resilience, facilitating recovery and supporting reintegration of returning service members, veterans and their families.

Nurse Advice Line

Free advice to all military healthcare beneficiaries from an experienced Registered Nurse. Available 24 hour/7 day a week.

Schedule an appointment online (register in less than five minutes) or shedule your appointment over the telephone.

Other Areas of Interest

Advance Medical Directives

Texas law allows you to make an advance directive concerning your medical care. That is, you may make your wish concerning medical treatment known before you actually need such care. The Texas Natural Death Act authorizes you to create a Directive to Physicians.


Whether you or your provider files a claim for payment of your medical bills under TRICARE, you need to know some basic rules to avoid claims processing problems. TRICARE participating providers are required to file claims for beneficiaries, and providers submit 97 percent of all TRICARE claims. However, if the provider is non–participating, you may need to file the claim.

Dental care for family members

Learn more about Dental Care from the TRICARE Websiteoffsite link in new window

Health Care for Adults

Information about Allergies, Asthma, Diabetes, Tobacco Use Cessation, Exercise and more.

Health Care for Children

Information about Asthma, Behavioral Health, Immunizations, the Pediatric Clinic, School Physicals, plus information and activities for Kids Only.

Health Care for Mother & Infant

Information about Genetic Testing, Immunizations, Prenatal and Postpartum Care, and the Ob/Gyn, Pediatric, and Women's Health Clinics.

Health Information for Retirees

Information about Tricare For Life, Chronic Illnesses, Hospice Care, Influenza, Long Term Care and more.

Health Libraryoffsite link in new window

The CRDAMC HEALTH LIBRARY is an online resource that contains in depth healthcare information on a multitude of topics. Please remember that this service is provided to supplement the care provided by your physician. Always seek the advice of your physician or other qualified health provider prior to starting any new treatment or with any questions you may have regarding a medical condition.

Humana Military Health Services Beneficiary Portaloffsite link in new window

Notice of Privacy Practices

The Military Health System (MHS) Notice of Privacy Practices is provided as a requirement under the Privacy Rule of the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Although the MHS has always had privacy and patient confidentiality standards in place to limit unauthorized access or disclosure of personal health information, the new privacy rule provides TRICARE beneficiaries with additional safeguards for ensuring their health information is adequately protected and is used by the MHS and TRICARE to provide quality patient care.

Organ, Tissue and Eye Donation

When a loved one dies you or your family may be approached with the option to donate their organs, tissues, or corneas. The Texas Department of State Health Services has a centralized web-based state registry where Texans can officially register as donors. This registry helps to ensure the wishes of you or your loved ones will be carried out during this difficult time when medical decisions must happen quickly.

Patient Rights & Responsibilities

Effective health care requires a partnership between patients, physicians and other healthcare professionals. Carl R. Darnall Army Medical Center strives to provide a foundation for understanding and respecting the rights and responsibilities of patients.

Patient Surgery Guide

Information to help you prepare yourself for surgery and recovery.

Support Groups

A variety of support groups that provide safe and supportive atmospheres where individuals can share life stories about living with difficult situations.

page last modified on: 9/27/2017

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36065 Santa Fe Avenue Fort Hood, Texas 76544-4752 | Phone: (254) 288-8000 | Today is Monday, September 21, 2020

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