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Mission and Vision

Mission: Deliver premier pharmacy care that promotes patient safety and optimal health care outcomes.

Vision: America's premier pharmacy team — trusted and preferred by those we serve.

Hours and Location

Overview

Carl R. Darnall Army Medical Center has outpatient pharmacies located in the hospital, on Fort Hood and in the local communities. Pharmacy services include the filling and refilling of prescription medications that are in the CRDAMC formulary.

Patients can receive information on the proper use, precautions and side effects of their medication. Specific information for policies, procedures, formulary and each of our pharmacies are provided on these web pages. For more information, call Click Here To call Us.

Tricare offers a convenient HOME DELIVERY option (TRICARE Pharmacy Program) (.pdf file format).

Find out more about your pharmacy benefits from the TRICARE website.

Policies and Procedures

All Prescription Drop–Off Instructions

Availability:

Monday – Friday: 9 a.m. – 5:30 p.m.

Saturday:             9 a.m. - 5 p.m.

Closed all Federal Holidays and Sundays

The Drop-off prescription(s) will be ready for pick-up 9 a.m. - 5 p.m. next day except Federal Holidays & Sundays

Location:

Clear Creek Pharmacy lobby located in the PX

Instructions / Example

1. Completely fill out the drop–off envelope.
2. For paper prescriptions and electronic prescriptions – ensure required information is on the prescription including the number of prescriptions and place in envelope.
3. Place envelope in drop–off box.

Bring the patient's ID when you return to pick up the prescription.

Medications must be picked up within 7 days if dropping off.

FDA Listing of Medicines Recommended for Disposal by Flushing

There is a small number of medicines that may be especially harmful and, in some cases, fatal with just one dose if they are used by someome other than the person fo rwhom the medicine was prescribed. This list from FDA tells you what expired, unwanted, or unused medicines you should flush down the sick or toilet to help prevent danger to people and pets in the home. View the list by Active Ingredient and Medicine. (.pdf file format)

MedSafe is a Convenient Option to Dispose of Expired or Unwanted Medications

The MedSafe is located at the Main Hospital pharmacy, Thomas Moore pharmacy, and Clear Creek pharmacy lobbies. Look for the blue medication disposal container to safely dispose of expired medications. This service is available any time the respective pharmacies are open.

Filling Your Prescriptions

Prescriptions are dispensed from Darnall pharmacy facilities without charge to military ID card holders (soldiers, family members, retirees and their family members).

Handwritten and Electronic Prescriptions

The pharmacies at the Clear Creek PX and Main Hospital are currently accepting handwritten prescriptions from all areas.

Those beneficiaries having an assigned medical home may bring their handwritten prescriptions to that specific clinic.

In order to expedite our soldier’s return to work, the pharmacies at Bennett, Monroe, & Thomas Moore are reserved to service those Active Duty Members assigned.

Handwritten Prescription Process:

To best assist all beneficiaries, all handwritten prescriptions must be dropped off in order to process your prescription. CRDAMC Pharmacies have two convenient options:

1. Deliver handwritten prescription to the pharmacy window
   • Pharmacy staff will pre-screen your prescription
   • Any immediate issues and/or concerns will be noted at this time
   • Prescription will be ready for pick-up two hours after being dropped off

2. Deliver your handwritten prescription to the "Drop Off Box" located within the lobby of the Clear Creek PX Pharmacy. Prescriptions will be ready for pick-up the following business day.
   Instructions for the "Drop Off Box"
   1. Completely fill out the drop–off envelope.
   2. For paper prescriptions and electronic prescriptions – ensure required information is on the prescription including the number of prescriptions and place in envelope.
   3. Place envelope in the drop off box.

*Drop off box may also be used to request electronic prescriptions

Bring the patient's ID when you return to pick up the prescription.

Medications must be picked up within 7 days if dropping off.

Electronic Prescriptions

All electronic prescriptions can be filled at any pharmacy location.

Disposal of Medications

FDA Recommendation of Disposal:

There are a small number of medicines that may be especially harmful and, in some cases, fatal with just one dose if they are used by someone other than the person for whom the medicine was prescribed. This list from FDA tells you what expired, unwanted, or unused medicines you should flush down the sick or toilet to help prevent danger to people and pets in the home. View the list by Active Ingredient and Medicine. (.pdf file format)

CRDAMC Prescription Disposal:

A convenient blue disposal container called "MedSafe" provides beneficiaries the option to safely dispose of Expired or Unwanted medications. These MedSafe containers are located within the pharmacy lobbies at the Main Hospital, Thomas Moore, and Clear Creek PX. These disposal containers are available any time the respective pharmacies are open.

Self Care Medication Program

Beneficiaries may receive limited Over-the-Counter (OTC) medications after obtaining a Self-Care card for retiree/dependents or those Active Duty in uniform. The Self-Care card is granted after passing a short quiz which is accessible as part of the pharmacy self-care program within the CRDAMC Main website . List of medications available. (.pdf file format)